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Insurance: customer orientation on the rise

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Insurance: customer orientation on the rise

Amazon, Apple and Co do, how customer interaction works today. More and more insurers are trying to do so, and digitize end-to-end customer support all processes of the Customer Journey.

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NOVELTY launches enhanced Version of its integration platform

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NOVELTY launches enhanced Version of its integration platform

The NOVUM ccServices GmbH has subjected its integration platform Vportal successful a Relaunch and many new features in the Cloud surrounding V’ger Sky expanded.

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The five key Trends to 2017

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The five key Trends to 2017

This year promises to be again an interesting and dynamic year in the Payment environment. There are rare years in which regulations (PSD2, AML5), new technologies (Blockchain, chat bots, new number types) and political changes (Brexit, Instant Payments), clenched together in a meeting.

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PSD2: risk and opportunity at the same time

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PSD2: risk and opportunity at the same time

“With the PSD2, the market for money transfer is opened for services,” says Sebastian Steger, a Partner at Roland Berger. “In order for the data to be of more than one billion accounts for more digital services accessible.

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AOK Systems GmbH and Comline AG arrange cooperation

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AOK Systems GmbH and Comline AG arrange cooperation

To complement the own solution to offer the Bonner AOK Systems GmbH has concluded a cooperation agreement with the Comline AG. The company based in Dortmund, developed the information-logistics solutions for the financial sector, the health sector, as well as chambers of industry and Commerce.

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Five CSDs migrate with SWIFT in the fourth wave of Target2-Securities

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Five CSDs migrate with SWIFT in the fourth wave of Target2-Securities

The Central securities depositories (CSDs) Clearstream Banking (Germany), OeKB CSD (Austria), LuxCSD (Luxembourg), Centrálny depozitár cenných papierov SR – CDCP (Slovakia) KDD – Centralna klirinško depotna družba (Slovenia) have full operation on the T2S platform, on 6.

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German see no more value in the Mobile Payment

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German see no more value in the Mobile Payment

96 percent of mobile phone users in Germany have never paid for using your Smartphone in business. The evaluation of the Global Mobile Consumer Survey by Deloitte. Image source: vchalup – fotolia.

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Digitization throws up the HR Agenda over the pile

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Digitization throws up the HR Agenda over the pile

Digitization ensures that the HR priorities in the company. So has changed the ranking of the main HR fields of activity in comparison to the previous year. In the new HR Report in 2017, the flexibility of work structures in the first place (from 27 to 37 percent).

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None for all and all for none: The broken dream of a Teamwork

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None for all and all for none: The broken dream of a Teamwork

Teamwork, collaboration, networks: Welcome to the world of work 4.0, at least in the popular imagination. That this is not necessarily the reality, shows a new study by the office experts at Sharp Business Systems, in cooperation with the market research Institute, the Bureau of the census wide.

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Every second Online buyer rejects communication via Chatbot

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Every second Online buyer rejects communication via Chatbot

It is The possibilities of intelligent man-machine communication by Text is out of the question: or voice input will influence customer dialogue and customer service in the next few years.

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